Rural City Information
Quick access to City services, rural homeowner information, planning applications, road projects and resources that matter to West Carleton residents.
Rural Property Resources
Useful City information for homes, wells, septic systems, permits and rural properties.
Backup Sump Pump & Plumbing Rebates
Eligible homeowners can apply for City rebates for protective plumbing, including battery-backed sump pumps and backwater valves.
Private Well Water Testing
Free bacterial well-water testing is available for private wells. West Carleton has several Wednesday sample drop-off locations.
Septic Systems
Find information about septic maintenance, approvals, inspections and septic records. New systems, repairs and alterations are reviewed through the Ottawa Septic System Office.
Rural Clean Water Grants
Funding is available for eligible rural projects that protect surface water and groundwater, including certain well and septic projects.
Building Permits
Find out whether your renovation, addition, garage, shed, farm building or other project requires a building permit and access the City's online permit system.
Open Air Fire & Burn Permits
Check whether your property is eligible for open-air burning and apply for the appropriate permit before having a campfire, outdoor fireplace or other permitted open-air fire.
Trees on Rural Property
Private trees in the City's rural area generally do not require a City tree-removal permit. Different rules apply to City-owned trees and trees associated with some development applications.
Garbage, Large Items & Collection Days
Check your household collection calendar, sign up for reminders and find information about garbage, bulky items, green bin and yard waste collection.
Variances, Severances & Development
Learn how applications work and see current West Carleton files that residents can review.
Applying for a Minor Variance
A minor variance is used when a proposed use or construction does not meet one or more requirements of the zoning by-law and approval is required from the Committee of Adjustment.
Applying for a Consent or Severance
Consent applications can include creating a new lot, adjusting a lot line, establishing an easement or right-of-way, or certain long-term leases.
View & Comment
This section updates automatically from City planning and Committee of Adjustment sources.
West Carleton Roads & Drainage
Report local issues and follow current projects in Constance Bay, Dunrobin and nearby West Carleton.
Road, Ditch or Culvert Problem?
Report blocked or damaged ditches, roadway problems, damaged shoulders and other maintenance concerns through the City's service-request system.
Nearby Road Work
Constance Bay Road Resurfacing
The City is resurfacing Constance Bay Road as part of its 2026 road-maintenance program. Completion is anticipated in fall 2026.
Constance Bay Road / Dunrobin Road
The City is completing an environmental assessment and design process for safety improvements at the Constance Bay Road and Dunrobin Road intersection.
Kinburn Bridge Renewal
Major rehabilitation of the Kinburn Bridge is underway in 2026, with work planned through the end of the year.
Carp Road & Hazeldean Road
Utility relocation and intersection work form the first phase of the larger Carp Road widening project.
West Carleton Client Services
In-person and online options for accessing City services.
West Carleton Client Service Centre
Access many City services locally, including selected Building Code services, burn permits, Committee of Adjustment matters, planning applications, property-tax payments and recreation registration.
Report or Request a City Service
Create an online City service request for roads, ditches, waste, property and many other municipal services. For an immediate hazard, call 3-1-1.
Track a Service Request
Already reported something to the City? Use your service-request number and email address to check the status of the request.